www.nordman-algorithms.com website’s (“Website”) owner and administrator is Nordman Algorithms OÜ, a private limited company incorporated under the laws of Estonia, with its registered office in Tallinn, Majaka str. 26, registry code: 14435535.
Agreement to the Terms of Service
Your agreement with us includes these Terms of Service that you agree to. By using Nordman Algorithms website (www.nordman-algorithms.com), you acknowledge that you have read the Terms of Service and agreed with all its provisions. If you DO NOT AGREE, please DO NOT access or use the Website.
You understand and agree that the Website service is provided “as is” and “as available” without express or implied warranty or condition of any kind. The information mentioned in this Website is for general purpose only. We endeavour to keep this information updated and correct.
Nordman Algorithms does not promise that the information available on the Website, service or any feature of the Website will be free from inaccuracies, omissions or typographical errors. All the Website content, features, and services of the Website are a subject to change without notice. You are solely responsible for the use of the Website.
Nordman Algorithms aims to perform our business with putting customer’s needs and interest in the center of attention and to follow the desired demands and specifications. Our target is profitable and sustainable cooperation. The responsibility of the Client includes testing and using the product at his or her own risk. Nordman Algorithms carries no responsibility for the profit/loss, third party claims or any other possible losses connected to the usage of the product. For more information about potential risks please refer to the risk disclosure page.
Non-Disclosure Agreement (NDA)
We guarantee to maintain the confidentiality of your trading system. We prove to never do reselling or publishing your trading system, including the trading ideas or specifications. A Non-Disclosure Agreement protects intellectual property data, including the system specifications disclosure. No obligations on our behalf concerns:
- information that was familiar before knowing any customer’s Confidential Information;
- information that became public with no illegal actions of Recipient;
- information that reached us from a third party with no restriction for usage or disclosure;
- information that we developed on the independent basis with no usage of the Confidential Information.
Testing and Support
The customer is responsible for testing. We provide a lifetime support for the software according to the original specifications. Support includes corrections of major bugs, obvious differences from the original specifications within technical possibilities of the related software, installation support.
The support stage is usually the most prolonged and intense stage of a project. On this stage, you as a customer review the developed software to ensure that it is implemented in accordance with your needs and requirements. While we always perform the beta-testing by ourselves, there could be cases of misunderstandings, trading platform related issues, other specific errors caused by incorrect usage of the software. These issues are assessed during the support stage and are fixed in a tight connection with you, extracting log files and screenshots of detected errors, connecting remotely and executing any other procedures needed.
For all our customers we provide an extensive support that includes a lifetime guarantee for bug fixing, software installation help, fine-tuning amendments and tutorials on software usage.
A Customer is obliged to supply information in a written form and provide the whole range of custom indicators or external applications required to complete the project.
In the situation of an inadequate information or other inconsistency, we may contact you. Nevertheless, we carry no responsibility for the possible misconception that occurred due to not accurate description. Extra charge for the additional work may take place as well.
A Customer is responsible for the testing of the program, to verify that the product corresponds to the need and provided specifications. To report any error or trading issue it is required to endow access to the logs, screenshots and any other related documentation.
Foreign exchange trading includes high risk-level and leverage degree, which may be unsuitable for you as an investor. Please take into consideration your experience level, objectives, and risk attitude before the investment. Please consider the possibility of losing partially or fully your initial investment, so avoid investing sums, which are not affordable for you to lose. Please review all the possible investment risks and consult an independent financial advisor in case of doubts.
For more information about potential risks please refer to the risk disclosure page.
Estimated Time of Delivery
The average time that it takes for product development from the moment the specification is agreed is 3-5 working days. Product development can be completed faster, the established development period depends on the complexity of the project.
Payment Terms and Methods
Nordman Algorithms operates on a prepayment basis. A 100% prepayment should be made before the start of the product development.
We are able to receive payments via several channels: by credit card upon issuing an e-invoice on your email, or by direct bank (wire) transfer.
Majority of our payments are processed via PayPal, however if you have any issues with this system, feel free to contact us on this and we will find a payment solution that suits you.
Product Warranty Obligations
For all our customers we provide a lifetime bug-free guarantee.
Providing a lifetime guarantee, we are confident of the high quality of products that we create. We are committed to indefinitely free of charge fixing of any errors found in the software developed by us. This way we prove the quality of our work, which we are able to achieve due to our engineering process and continuous attention to details.
The customer may request for a refund at any time before the compiled assembly of the requested software is sent to him/her, or in case of unpredicted technical issues that make impossible to code the requested trading software and the customer doesn’t want to amend the requirements to fit the existing technical solution.
Modifications in Terms of Service
Nordman Algorithms reserves the right to change, modify, add or remove any portion of the Terms of Service in whole or in part, at any time. The modification or change in Terms of Service will be effective once the notice of such changes is posted. If you are continuing the use of the Website after modification in Terms of Service, it will be considered as the acceptance of such modifications.
Links to Third-Party Websites
This Website may provide links to other third-party websites. Nordman Algorithms makes no representations whatsoever about any other website which you may access through this Website.
You acknowledge and agree that Nordman Algorithms is not responsible for the content of any linked website or any link contained in a linked website. References on this Website to any names, marks, products or services of any third parties or hypertext links to third party websites or information are provided solely for your convenience and do not constitute an endorsement by or association with Nordman Algorithms of such websites or the content, products, advertising or other materials presented on such websites.
You acknowledge and agree that Nordman Algorithms is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such linked websites.
You agree to that any feedback you provide on this website will be treated by Nordman Algorithms as non-confidential. Nordman Algorithms reserves the right to use such feedback or information on an unrestricted basis.
If you have any questions related to Nordman Algorithms or the Website Terms of Service, please contact us.
Thank you for reading these Terms of Service.